Faq
FAQs
What types of lithium batteries does Greenleaf Automation manufacture?
We manufacture a wide range of lithium battery packs including Li-ion, LiFePO4, and customized battery solutions for electric bikes, scooters, solar storage systems, and industrial applications.
Are your batteries safe?
Yes, all our batteries undergo rigorous safety testing and are built with advanced BMS (Battery Management Systems) to protect against overcharging, short-circuiting, and overheating.
Do you offer custom battery packs?
Absolutely! We specialize in custom battery pack design based on your voltage, capacity, and application needs.
Do your E-bikes come with a warranty?
Yes, all Greenleaf E-bikes come with a 1-year warranty on the battery and motor, and 6 months on other electrical components
Do you provide after-sales service?
Yes, we provide nationwide after-sales support, including repairs, battery replacements, and spare parts.
What is your return or replacement policy?
We offer a replacement guarantee on defective products as per our warranty policy. Returns are accepted within 7 days for unused products in original packaging.
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